1. Adjustable-Rate Mortgages (ARMS): The initial interest rate is normally fixed for a period of time after which it is reset periodically, often every month.


  1. Kiosk Banking: It is self-service solutions, allowing customers to service themselves with computer based touch screen and making different sort of transactions.


  1. Underwriting: The process by which investment banks raise investment capital from investors on behalf of corporations and governments by issuing securities.


  1. Mandate: Written authorization by a person, group, or organization (the ‘mandator’) to another (the ‘mandatary’) to take a certain course of action.


  1. Prime Lending Rate (PLR): The interest rate charged by banks to their largest, most secure, and most creditworthy customers on short-term loans.


  1. Zero Coupon Bond: A debt security that doesn’t pay interest but is traded at a deep discount, rendering profit at maturity when the bond is redeemed for its full face value.


  1. Window Dressing: It refers to actions taken prior to issuing financial statements in order to improve the appearance of the financial statements.


  1. Universal Banking: A banking system in which banks provide a wide variety of financial services, including both commercial and investment services.